Support and Integration Leader / Regional Director of Operations

CommonSail Investment Group

Supporting Acquisitions Communities

Position Overview:
The Support & Integration Leader will be responsible for overseeing the seamless integration of newly acquired senior living communities into StoryPoint Group’s operations. This role will involve working closely with cross-functional teams to ensure operational, strategic, and 1440 cultural alignment, ultimately ensuring that the new communities are integrated efficiently and effectively while maintaining high standards of care and safety for residents and employees.

Key Responsibilities:

• Lead and manage the integration process for newly acquired senior living communities, ensuring alignment with StoryPoint’s goals and objectives.
• Collaborate with senior leadership, operations, HR, finance, and other teams to define and execute the integration strategy for each acquisition.
• Assess and identify potential challenges and risks in the integration process and work to mitigate those challenges effectively.
• Develop and manage detailed project plans, timelines, and milestones to ensure successful integration within specified timelines.
• Establish clear communication channels between all stakeholders, both internal and external, throughout the integration process.
• Manage the integration of policies, procedures, systems, and technology to align the newly acquired communities with existing company standards.
• Monitor the integration progress and adjust plans as necessary to address evolving needs and challenges.
• Conduct Community visits and audits to assess the operational performance of acquired communities and provide support as needed.
• Work with HR to ensure a smooth transition for staff, including aligning roles, responsibilities, and 1440 culture.
• Oversee the integration of financial, operational, and compliance systems to ensure the newly acquired communities are compliant with company standards and regulatory requirements.
• Provide training and support to staff at the acquired communities, ensuring that they are equipped with the tools and knowledge to succeed.
• Ensure that all key stakeholders, including employees, residents, and families, are informed and engaged throughout the integration process.
• Track integration metrics, report progress to senior management, and recommend improvements as necessary.

Qualifications:

• Minimum of 3 years of experience in integration management, project management, or senior living operations.
• Proven experience with mergers and acquisitions, particularly in the healthcare or senior living industry.
• Strong knowledge of senior living operations, including healthcare compliance, staffing, and resident care standards.
• Excellent leadership, communication, and interpersonal skills.
• Ability to work under pressure, manage multiple tasks, and meet deadlines.
• Detail-oriented with strong problem-solving and analytical skills.
• Ability to travel weekly to oversee the integration of multiple locations.

Work Environment:
This position requires travel to various locations for site assessments and integration planning. Flexible work arrangements may be available, but the role demands high availability and adaptability to the needs of the business.

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